Resume of Shayne Stephens

Project and people management including schedules, resources, budget and issues.
Windows 2008, 2003, 2000 and NT 4.0 Server, installation and configuration.
Windows XP, Vista & Windows 7 installation and configuration.
Windows 95, 98, ME installation and configuration.
Windows 2000 Active Directory design and Implementation.
Apple Macintosh operation and integration.
TCP/IP, NetBEUI, NWLink.
DNS, WINS, DHCP.
Distributed file and print services.
Web/FTP/NNTP services.
Remote Access and Virtual Private Networking (VPN).
Remote Installation Services.
Terminal Services.
Windows 95, 98, ME, NT, 2000, XP, Vista and 7 Network Services, deployment, configuration, optimization and troubleshooting.
Exchange 5.5, 2003 & 2007 design, installation and configuration.
Internet Information Server (IIS) 4.0 and 5.0 design, configuration, implementation and administration.
Web site planning, creation, layout, design and administration.

1989 – 1990 Surface Squadron One Detachment One ADP/AIS Officer, Fleet Program Missions Software Librarian with HP 69 Hardware.

Sharp Tactical Anti-Submarine Warfare Computer Operator/Programmer

1990 – 1994 Navy Reserve Center, Lexington, KY, Command ADP/AIS Officer, RSTARS Officer (computer hardware/software for tracking reserve pay, orders and training).

1994 – 1996 Operations Department ADP/AIS Officer. Provided terminal/hardware and software support for the Operations Department segment of the shipboard network.

Microsoft Office (Word, PowerPoint, Access, Outlook, FrontPage, Publisher), WordPerfect, Adobe Photoshop, Microsoft DOS, Windows 3.0-3.11, 95, 98, ME, NT (3.51, 4.0), 2000, XP and Server 2003, 2008 & 2008 R2. MCSE Courses, network administration, desktop deployment, Terminal Services, TCP/IP, IPX/SPX, Norton Ghost, PC Anywhere, Net Meeting, Citrix MetaFrame, VPNs, RAS ,modems, computer and server building, Computer and printer repair.

COMPUTER EXPERIENCE

1978 – 1979 USS Mullinnix (DD-944), Surface Warfare Programmable HP 69 Operator

1979 – 1982 Naval and Marine Corps Reserve Center, Encino CA., Surface Warfare Simulator Computer Operator and Programmer. HP Terminal with custom built video generator computer.

1982 – 1984 USS Semmes (DDG-18), Surface Warfare Programmable HP 69 Operator/programmer and Sharp Tactical Anti-Submarine Warfare Computer Operator/Programmer.

1984 – 1987 USS Brumby (FF-1044) Fleet Program Missions Software Librarian with HP 69 Hardware.

Sharp Tactical Anti-Submarine Warfare Computer Operator/Programmer

Shipboard Automated Data Processing (ADP)/Automated Information Systems(AIS) Officer

1987 – 1989 USS Duncan (FFG-10), ADP/AIS Officer, Sharp Tactical Anti-Submarine Warfare

1996 Radio Shack Computer Specialist

1996 ScotMar Data Systems, Las Vegas, NV

Desktop hardware and software support. Network installation and administration.

1996-2000 City of Las Vegas Microcomputer Specialist II

2000 – 2001 Laser Dynamics Las Vegas, NV, Desktop hardware and software support. Network installation and administration

2001 – 2002 The Learning Center, Trainer for A+, Network+, Certified Internet Webmaster and Microsoft Windows NT 4.0 and 2000 curriculum.

1982 – Present Computer Hobbyist. Commodore VIC-20 & 64, Atari 400, 800, 130XE & Mega2 ST. IBM/MS-DOS clones, & WINTEL

PROFESSIONAL EXPERIENCE

American Casino and Entertainment Properties, LLC 09/29/08 – 5/13/10

Las Vegas, NV

Network Engineer

Monitored and administered 190 servers - over 120 virtual.
Build servers as required.
Exchange 2007 administrator
Microsoft System Center Configuration Manager 2007 administrator with WSUS 3.0
Microsoft Office Communications Server (all versions)
Websense administrator
Active directory administrator.
Troubleshoot network issues as necessary.
Work with Computer Technicians, Application Developers and analyst to maintain network system efficiency.
Assistant SharePoint Administrator
Microsoft Certified Trainer - Education IT staff in Microsoft Certification fields.
RIM/Blackberry server administrator.
Active Directory Domain Designer.

Robert Half – Temp work for American Casino and Entertainment Properties, LLC. 06/08 - 09/08

Las Vegas, NV

Network Engineer

Monitored and administered 190 servers - over 120 virtual.
Build servers as required.
Exchange 2007 administrator
Microsoft System Center Configuration Manager 2007 administrator with WSUS 3.0
Websense administrator
Active directory administrator.
Troubleshoot network issues as necessary.
Work with Computer Technicians, Application Developers and analyst to maintain network system efficiency.

Robert Half– Temp work @ MGM-Mirage 2/08 -4/08

Las Vegas, NV

Automation Administrator

Monitoring IT Automation Systems for failed runs and errors.
Writing scripts in DOS batch files for automation requests.
Updating existing scripts as necessary.

Hospital Corporation of America (HCA) – Far West Division, 4/07 – 11/07

Henderson, NV

SMS Administrator

Monitored and administered 10 SMS 2003 Servers (local office and 9 remote facilities)
Assisted remote facilities in SMS 2003 maintenance and user training.
Acted as the Network Administrator for the 25 person, 4 server office.
Acted as PC Technician for local and remote users.
Installed and maintained PCs, laptops, servers using SMS 2003 OSD-ZTI
Acted as in-service trainer for software users.
Data (server) back-up administrator.
Anti-Virus administrator.

New Horizons Computer Training Center – Las Vegas, NV 6/06 – 4/07

Trainer/IT Manager

Trained people of all experience levels in computer based subjects ranging from basic Office applications to advanced certification courses. This training was instructor-led (ILT).
Created a variety of custom computer hard drive images for specific training.
Maintained, repaired and administered the center’s network consisting of over 125 computers and 5 servers.
Maintained the Mentor Learning Center where students completed computer-based training. As a mentor I conducted one-on-one training when questions arose about the CBT.

TekSystems – Las Vegas, NV 3/06 – 6/06

Contracted

Contracted out to New Horizons Computer Learning Center until hired full-time.

University Medical Center – Las Vegas, NV 9/03 – 3/06

Applications Specialist (IS Trainer)

· Train hospital staff in the Microsoft Office 2000 Suite.

Create training curriculum for specific software.
Create training videos.
Manage Training Room usage.
Maintain computer hardware and networking within Training Rooms.
Conduct Information Services New Hire Orientation.
Conduct IS Department Customer Service Feedback calls.
Manage and operate the “Ask IS” help line, answering “how do I” questions.
Microsoft SMS Administrator
Conduct Microsoft Certified Professional (MCSE, MCSA, MCP) training.
Create motivational and presentation posters for department head and managers.
Provide art and drawings for various IS hospital-wide projects.

Computer Technician 7/02 – 9/03

Built, configured and repaired multiple servers and workstations.
Identified client’s needs and consulted them.
Repaired printers and FAX machines.
Installed and configured a wide variety of software.
Conducted CompTIA A+ Certification training.
Conducted CompTIA Network+ Certification training.

Specialty Surgery Center – Las Vegas, NV 5/01-5/04

Network Engineer.

Consultant and network/systems administrator.
Designed and Installed 25 client networks.
Installed remote printers.
Maintain user account database.
Configured ISDN Internet connection.
Maintain off-site e-mail accounts.

The Learning Center – Las Vegas, NV 4/01 – 3/02

Trainer.

Trained post-secondary students in Microsoft Official Curriculum (MOC).
Trained post-secondary students in CompTIA A+ and Network+ Curriculum.
Trained post-secondary students in Microsoft Access, FrontPage, Excel; Macromedia Dreamweaver and Flash.
Trained post-secondary students in Certified Internet Webmaster Master Designer
Setup and configure networking and web labs for all the various courses taught.
Network administration as required.

Laser Dynamics – Las Vegas, NV 5/00 – 4/01

Senior Field Technician

Installed configured and administered complete networks.
Built, configured and repaired multiple servers and workstations.
Identified client’s needs and consulted them.
Repaired printers and FAX machines.
Installed and configured a wide variety of software.
Set up and configured web servers and FAX servers.

PurchasePro.COM – Las Vegas, NV 4/00-5/00 Contract

Customer Support Technician

Conducted specialized customer support on PurchasePro.COM’s proprietary software.
Conducted customer support over the telephone for Windows Operating systems installations.
Provided customer support for building client’s on-line catalog for “business-to-business” transactions support.

City of Las Vegas - Las Vegas, NV 11/96-3/00

Microcomputer Specialist II

Served as Acting Client Support Supervisor for one year.
Assisted in the administration of the Exchange 5.5 servers and accounts.
Assisted in configuring and administering city-wide network.
Built, configured and repaired multiple servers and workstations.
Identified client’s needs and consulted them.
Repaired printers.
Installed and configured a wide variety of software.

Set up and configured web servers.
Served as Webmaster for the Microcomputer Support/Client Support intranet site.
Maintained and administered the Helpdesk Expert And Tracking (HEAT) database program.
Served as the city’s senior Help Desk person, supervising and trained the Help Desk personnel.
Served on the Help Desk.
Headed the “Digital Computer Replacement Project” where 300+ Digital Electronic Corporation computers were replaced with Dells.

United States Navy – Various locations and commands. 8/74-3/96

Senior Chief Operations Specialist (E-8)

Served as the Automated Data Processing/Automated Information Services (ADP/AIS) officer on four shipboard and shore commands.
Served as the Departmental Automated Data Processing/Automated Information Services (ADP/AIS) officer on the USS Hayler (DD-997).
Integrated the DOS and Window PC into the organizational work flow at three commands.
Used “off-the-shelf” computers and peripherals for training, job tracking and tactical plotting and tracking.
As a Navy Instructor, conducted training in DOS, Windows and various “office –type” software.
Managed and lead groups of individuals ranging from 8 to 300 Naval personnel.
Designed, managed and lead numerous projects throughout my Naval career, from paint details to tactical training and placement of various “war-time” teams, to the integration of women into an all male destroyer crew.

Education:

The Learning Center – Las Vegas, NV.
Community College of Southern Nevada - North Las Vegas, NV.
Productivity Point - Las Vegas, NV
Executrain - Las Vegas, NV.
Naval Leadership and Management Course Facilitator School – North Chicago, IL
Naval Leadership and Management (E-6, E-7 and E-8) – San Diego, USS Semmes (DDG-18) and Millington, TN.
Navy Instructor Course – San Diego, CA.
Various Navy tactical trainers - Various.
Brooklyn College – USS Mullinnix (DD-944)
Barstow College - USS Mullinnix (DD-944)
Prescott High School - Prescott, AZ
Haldane Central School – Cold Spring, NY

Organizations:

American Legion
Veterans of Foreign Wars